There is a water stain spreading on my ceiling. Could that be the water heater?+
If your heater is in the attic — common across Florence’s subdivisions — yes, it is one of the first suspects: a slow tank seep, a failing drain pan or a sweating supply line. Do not wait for it to drip actively. Mention ‘attic unit, ceiling stain’ when you call; it changes what the professional brings and checks first.
My hot water runs rusty-orange but the cold is clear. Why?+
Classic Pee Dee groundwater meeting an aging tank: iron in the supply plus a consumed anode rod leaves the tank’s own steel to rust, and only the hot side shows it. It is one of the clearest early warnings there is — often still a parts conversation now, a replacement conversation later.
Do you cover Darlington, Marion and the smaller towns too?+
Yes — Darlington, Dillon, Kingstree, Lake City, Latta, Marion and Mullins are all inside this hub’s 13 ZIPs, alongside Florence itself.
Our home is on a well outside town. Does that change anything?+
It changes the water, which changes the wear: well homes in the Pee Dee often see more iron and sediment, and sometimes sulfur smell in hot water specifically (that one usually traces to the anode rod’s chemistry with well water). Mention the well when you call — the professional will plan the water side of the diagnosis, not just the appliance side.
What should I check before calling about a Florence water heater?+
Where the unit lives — attic above all, because that fact leads the conversation here — plus water at the base (or stains below it), rust in the hot water, new noises, and the brand and age from the label.
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